Renew Design and Build

Finally getting a chance to sit down and write about my wonderful experience with all the folks over at Renew! First and foremost, the people at Renew are genuinely good people. They are patient and kind, even with my thousands of questions and mile-long emails! When I purchased my first home, I found myself at a loss with the entire process of doing a whole-house renovation. I put my trust in Renew to guide me in the right direction, and I'm so happy I did! I was doing an extensive remodel (including a second story addition) with a budget, and Jordan was so accommodating and patient with my back-and-forths on some of the designs for the second floor, explaining why certain design choices wouldn't work, and the final result is something I'm really pleased with. Kat and Armando were in charge of overseeing the work for the house and I couldn't ask for anyone better! Kat actually helped me figure out how to get the kitchen to actually work with the cabinet design given the existing window placement, and she was also there to assuage any worries I had during the whole process and explain many new concepts to me in layman's terms. As someone completely new to this whole process, her expertise was something I valued greatly. She even helped me with the selections, letting me know if something I picked wouldn't work and offered alternatives that would. She's also someone just genuinely lovely to talk to! Armando also did a wonderful job managing all the different things I was getting done with the house (essentially the entire house was being renovated!) He and Kat were so responsive via text, phone, or email! Communication is so important to me, and having these wonderful contractors be so responsive was something I appreciated. Also, before any of the work could even begin, we had to get permits from the Durham Historic Commission since my house exists in a historic district. Jordan handled my case wonderfully and advocated for the renovations himself in person, and we got the approval! That whole process with the Historic Commission was, again, something completely new to me, but I am so grateful that Jordan was there to help me through it. By the end of the renovations, I essentially had a new house! (New plumbing, new electrical, a brand new second floor) I would recommend Renew in a heartbeat. They are just Good People, and care about their clients. I hope I'll be able to work with them again in the future for my front porch and garage!

We had a wonderful experience working with Renew Design + Build for our renovation. Jordan and Kat are both such kind and knowledgeable people. They led us through the initial design phase of the project and helped us to think through and plan well for all of our spaces. During the construction phase, our project manager Anant was here every day, very involved, and extremely patient with our requests, always making sure to make what we wanted to happen, happen! The subs they use do good work, especially Jorge. Jordan and Kat checked in at milestones along the way, which we appreciated. We are so pleased with how our two bathrooms and new laundry room turned out, and look forward to working with Renew again for Phase 2!

Really pleased with how my renovation with Renew turned out. We updated my kitchen and bumped out two bathrooms and brought my older home — which probably hadn’t been touched since the ’50s — into the 21st century. Makes for some pretty dramatic before and afters 🙂 Older home renovations always come with surprises, but I genuinely came to trust that they would take care of me and make things right when issues arose. Kat was great to work with on the design and details. It was important to me to maintain as much of my home’s existing character as possible, and she absolutely got that. She had the great idea to flip the kitchen and den areas, and it completely changed how the space works while still feeling true to the house. She has a great eye and really cares about the details. Ghassan was super patient and responsive. Any concern I had, I brought it up and he handled it. I always felt like he was genuinely looking out for me and my home. On a project this size, having a project manager you can trust makes a huge difference — and Ghassan absolutely earned that trust. Plus he’s also just a great guy to work with. Jamal was key to the careful demo of the den and the re-paneling of the new dining area. For anything he was working on, I knew I was in good hands. Extra thanks to Ghassan and Jamal for having to work through one of the hottest summers we’ve had - in a house with no power or AC! 😩 Jordan was always up for answering any technical questions. Bit of a side note, but I was really impressed when I learned he has his team taking building science classes — ongoing professional development like that says a lot about the standards they hold themselves to. Overall, a thoughtful, skilled team that truly cares about their clients and their craft.

Both bathrooms were original to the house and needed work, including an extensive amount of plumbing work. Jordan walked us through the process from start to finish at the beginning so we would know what to expect. His team was always communicative and respectful. Even when they were bumps in the road, as to be expected with any renovation of a 60

The ReNew team did a wonderful job renovating our 1960’s bathrooms.